Support and Professional Services

Technical support is provided free-of-charge and will be provided to the developer who the software is licensed to. Technical support consists of responding to bugs found in the components (but not user developed software) and answering product-specific questions.

Users seeking professional consultation services will benefit from our expertise and will consequently save time and money in the long run. Our experts will listen to your needs and will discuss how you can best accomplish your goals using the OPC Web Client.

http://www.softwaretoolbox.com/Tech_Support/tech_support.html

Frequently Asked Questions

How quickly can I turn my demo software into the full-version?
As soon as your order is processed, we will immediately send you by email your license along with instructions on how to install it. Installing the license is instantanous.

Which license should I purchase?
The quick answer to this is to ask yourself if you will (now or later) create an application that will be used on more than one computer. If so, then you should purchase a Runtime-free license.

What if I lose my license because my hard-drive crashes?
In this case, if you have a backup of the email containing your license, then you can simply re-install the OPC Web Client onto a new computer/hard-drive and license it yourself. Otherwise you will need to contact us for a copy of your license.